Lots of individuals who start using their 1st hosting account, or change companies, typically have enquiries about how particular things are executed or run into problems when setting up various things such as emails, site settings, etc. This is the reason why, many web hosting companies have prepared documentation with frequently asked questions and problems so as to help their customers get information quickly and seamlessly. As a result, the customer service team members can concentrate on real problems that given customers may be facing, as the solution for the smaller things will already be available on the Internet and clients can easily cope with them without having to get in touch with the help desk support team. Having elaborate documentation is really important, especially for new clients without any prior experience at all, because the hosting service involves multiple features and many people can become perplexed about what to do. A good information repository can both help you accomplish the operations that you need and get to know how the hosting service works in general.
Extensive Online Documentation in Website Hosting
If you’ve bought your very first website hosting package through our company or have migrated your site over to us, you’ll become familiar with our services and our custom-built Hepsia hosting Control Panel in a jiffy thanks to the fact that we have compiled a thorough online knowledge base where you can find all the info that you may ever need – both general info in regards to the web hosting service as a whole and more concrete info about the separate functions that you can make use of and the obstacles that you may stumble upon. The articles themselves are available in two places. The complete article archive can be accessed through the Help section of the Control Panel. You can access relevant articles about the different features in each and every Control Panel section as well. You can find out how to accomplish virtually everything, from enabling an .htaccess configuration file to managing an electronic mailing list, and all the articles feature step-by-step guides, so you won’t ever become perplexed due to an ambiguous text. Naturally, if you experience a more specific obstacle and you do not find an adequate solution in our knowledge base, you can get in touch with our client care staff representatives 24/7/365.